Annoyed about transactional six-sigma

It’s interesting to see that Six Sigma is being applied more frequently in transactional environments:

Buffalo, NY (WBEN) - Throughout his successful campaign for County Executive, Republican Chris Collins spoke often of Six Sigma as one of the primary tools to get Erie County moving toward a more prosperous future.

Although this clearly upsets a few people:

I don’t like the idea of running government like a business but the six sigma sounds too much like someone out to make a profit whereas government is about providing services to taxpayers of which they pay taxes for.

And

The whole Six Sigma analysis process is time consuming, resource oriented and costly. There are probably thousands of human-driven operational processes resulting from services provided by the county. To improve them all would take several lifetimes.

As Michael Marx says:

Proclaiming the desire to be a Six Sigma county as candidate Collins has done, only implied that he’ll start looking at processes from a business improvement perspective, using Six Sigma tools to do it. No one becomes Six Sigma overnight. GE has hundreds of thousands of human driven processes, and that didn’t keep Jack Welch from his Six Sigma objectives.

To me this is just a case of becoming jaded by political rhetoric?

Transactional Six Sigma to me simply boils down to: All work is a process, all processes have variability and all processes create data that explains variability. Analyse the data to make improvements and sustain these!

Refer to this link for more information: