BPM Battles Six Sigma

Ting! There goes the bell.

If you put Business Process Management (BPM) and six sigma in a boxing match, who would you place your money on? Well for a somewhat biased account (towards BPM), download a free pdf to read the full blow-by-blow report, but if you’re in a hurry (apparently):

BPM is about the management of process improvement and ensuring that it is made sustainable within the organisation. It is about the establishment of a business process architecture, process governance, organisational change management capability, sustainable process performance and increasing BPM maturity, to name but a few. Whereas, Six Sigma can be a useful intervention strategy for a business process improvement problem. Therefore, we would see Six Sigma as a potential useful adjunct to BPM.

Hmm, while I see BPM as being able to allow firms to fine tune their processes and possibly make a businesses’ internal processes function more productively I agree with this comment:

Typically it (BPM) refers to the identification of core business processes, assignment of process ownership and definition of measures (and perhaps benchmarks) that indicate the health of a particular process. These measures are often influential in selection of Six Sigma or Lean projects.

What do you think?

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