Change blindness again

By admin • on April 18, 2008

I’m always interested in the concept of change blindness:

the phenomenon where a person viewing a visual scene apparently fails to detect large changes in the scene. For change blindness to occur, the change in the scene typically has to coincide with some visual, disruption such as a saccade (eye movement) or a brief obscuration of the observed scene or image. When looking at still images, change blindness can be achieved by changing a part of the image in 13 seconds or longer.

I belive this to be one of the primary reasons why problems occur in processes and systems in an organization.Why rely on people to detect faults and concerns, when they don’t even notice a pair of robot legs on fire pushing a shopping trolley?

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