Comments on: The fallacy of zero defects http://learnsigma.com/the-fallacy-of-zero-defects/ lean, six-sigma & quality Sat, 06 Mar 2010 21:16:26 +0000 http://wordpress.org/?v=2.9.2 hourly 1 By: Latin Joe http://learnsigma.com/the-fallacy-of-zero-defects/comment-page-1/#comment-4351 Latin Joe Wed, 05 Aug 2009 17:29:05 +0000 http://learnsigma.com/the-fallacy-of-zero-defects/#comment-4351 I realize a lot of what I'm reading lately has to do with the current financial crisis, but your post is another story :) thank you for sharing this! I realize a lot of what I’m reading lately has to do with the current financial crisis, but your post is another story :) thank you for sharing this!

]]> By: anandg http://learnsigma.com/the-fallacy-of-zero-defects/comment-page-1/#comment-1689 anandg Tue, 11 Nov 2008 09:57:48 +0000 http://learnsigma.com/the-fallacy-of-zero-defects/#comment-1689 "Zero Defect or Zero Tolerance'"is an impossiable task, defects are bound to come."8D" is a problem solving process that helps to get defect free porducts. In which whole team is involved in finding the defect and closing the issue with a celebration. In this, customers are happy to get Quality Products and crew is motiveted to dobetter. “Zero Defect or Zero Tolerance'”is an impossiable task, defects are bound to come.”8D” is a problem solving process that helps to get defect free porducts. In which whole team is involved in finding the defect and closing the issue with a celebration. In this, customers are happy to get Quality Products and crew is motiveted to dobetter.

]]> By: Tijuana Prostitute http://learnsigma.com/the-fallacy-of-zero-defects/comment-page-1/#comment-1473 Tijuana Prostitute Wed, 16 Jul 2008 10:52:38 +0000 http://learnsigma.com/the-fallacy-of-zero-defects/#comment-1473 In the Tijuana factory I work in, we are implementing Six Sigma and my feeling is that if no defects are found (and thus improvement impossible), the process itself has failed. It seems "zero defect" people miss the point entirely!<br><br>Great article. In the Tijuana factory I work in, we are implementing Six Sigma and my feeling is that if no defects are found (and thus improvement impossible), the process itself has failed. It seems “zero defect” people miss the point entirely!

Great article.

]]> By: Tijuana Prostitute http://learnsigma.com/the-fallacy-of-zero-defects/comment-page-1/#comment-1402 Tijuana Prostitute Wed, 16 Jul 2008 09:52:38 +0000 http://learnsigma.com/the-fallacy-of-zero-defects/#comment-1402 In the Tijuana factory I work in, we are implementing Six Sigma and my feeling is that if no defects are found (and thus improvement impossible), the process itself has failed. It seems "zero defect" people miss the point entirely! Great article. In the Tijuana factory I work in, we are implementing Six Sigma and my feeling is that if no defects are found (and thus improvement impossible), the process itself has failed. It seems “zero defect” people miss the point entirely!

Great article.

]]> By: Zero Defects - again! | learnsigma http://learnsigma.com/the-fallacy-of-zero-defects/comment-page-1/#comment-136 Zero Defects - again! | learnsigma Wed, 24 Oct 2007 16:11:11 +0000 http://learnsigma.com/the-fallacy-of-zero-defects/#comment-136 [...] comment to this post: We are Hyundai Translead a trailer manufacturer located in Tijuana Mexico. This year third quarter [...] [...] comment to this post: We are Hyundai Translead a trailer manufacturer located in Tijuana Mexico. This year third quarter [...]

]]> By: admin http://learnsigma.com/the-fallacy-of-zero-defects/comment-page-1/#comment-1472 admin Wed, 24 Oct 2007 15:24:09 +0000 http://learnsigma.com/the-fallacy-of-zero-defects/#comment-1472 I refer you to this excellent page by John Hunter: <a href="http://curiouscat.com/deming/zerodefects.cfm">http://curiouscat.com/deming/zerodefects.cfm</a><br><br>or this:<br><br><a href="http://www.isixsigma.com/library/content/c060306a.asp">http://www.isixsigma.com/library/content/c06030...</a><br><br>The latter article makes the point:<br><br>Since the slogan zero defects implies immediate compliance to a defect-free standard, it may not leave time for the continuous improvement process to occur. In fact, it may even slow down the continuous improvement process because of the massive resources that inspected-in quality entails.<br><br>Zero defects is a message that can carry with it confusion and misinterpretation, mixed with technical impracticality. It may be appropriate that the idea of zero defects be replaced with a policy of "zero escapes," since the latter has limited interpretation. As a company is doing all it can to improve the product and business using continuous improvement techniques, it also needs to consider what it can do to prevent a random, low-level defect from reaching the final customer. In this regard, zero escapes of defects may be a complimentary activity to continuous improvement.<br><br>In other words forget zero defects, focus on improving continually! I refer you to this excellent page by John Hunter: http://curiouscat.com/deming/zerodefects.cfm

or this:

http://www.isixsigma.com/library/content/c06030...

The latter article makes the point:

Since the slogan zero defects implies immediate compliance to a defect-free standard, it may not leave time for the continuous improvement process to occur. In fact, it may even slow down the continuous improvement process because of the massive resources that inspected-in quality entails.

Zero defects is a message that can carry with it confusion and misinterpretation, mixed with technical impracticality. It may be appropriate that the idea of zero defects be replaced with a policy of “zero escapes,” since the latter has limited interpretation. As a company is doing all it can to improve the product and business using continuous improvement techniques, it also needs to consider what it can do to prevent a random, low-level defect from reaching the final customer. In this regard, zero escapes of defects may be a complimentary activity to continuous improvement.

In other words forget zero defects, focus on improving continually!

]]> By: admin http://learnsigma.com/the-fallacy-of-zero-defects/comment-page-1/#comment-134 admin Wed, 24 Oct 2007 14:24:09 +0000 http://learnsigma.com/the-fallacy-of-zero-defects/#comment-134 I refer you to this excellent page by John Hunter: http://curiouscat.com/deming/zerodefects.cfm or this: http://www.isixsigma.com/library/content/c060306a.asp The latter article makes the point: Since the slogan zero defects implies immediate compliance to a defect-free standard, it may not leave time for the continuous improvement process to occur. In fact, it may even slow down the continuous improvement process because of the massive resources that inspected-in quality entails. Zero defects is a message that can carry with it confusion and misinterpretation, mixed with technical impracticality. It may be appropriate that the idea of zero defects be replaced with a policy of "zero escapes," since the latter has limited interpretation. As a company is doing all it can to improve the product and business using continuous improvement techniques, it also needs to consider what it can do to prevent a random, low-level defect from reaching the final customer. In this regard, zero escapes of defects may be a complimentary activity to continuous improvement. In other words forget zero defects, focus on improving continually! I refer you to this excellent page by John Hunter: http://curiouscat.com/deming/zerodefects.cfm

or this:

http://www.isixsigma.com/library/content/c060306a.asp

The latter article makes the point:

Since the slogan zero defects implies immediate compliance to a defect-free standard, it may not leave time for the continuous improvement process to occur. In fact, it may even slow down the continuous improvement process because of the massive resources that inspected-in quality entails.

Zero defects is a message that can carry with it confusion and misinterpretation, mixed with technical impracticality. It may be appropriate that the idea of zero defects be replaced with a policy of “zero escapes,” since the latter has limited interpretation. As a company is doing all it can to improve the product and business using continuous improvement techniques, it also needs to consider what it can do to prevent a random, low-level defect from reaching the final customer. In this regard, zero escapes of defects may be a complimentary activity to continuous improvement.

In other words forget zero defects, focus on improving continually!

]]> By: Francisco J Gutierrez http://learnsigma.com/the-fallacy-of-zero-defects/comment-page-1/#comment-1471 Francisco J Gutierrez Wed, 24 Oct 2007 00:03:43 +0000 http://learnsigma.com/the-fallacy-of-zero-defects/#comment-1471 Sorry,<br>I did give you a wrong e-mail on my previous mail.<br>We are Hyundai Translead a trailer manufacturer located in Tijuana Mexico. This year third quarter have been though for our business and that's why our General Manager have requested QC department (I'm QC manager) to look a program to drive defects to "zero". Reading your comments I wonder if you can give me some directions for the type of steps I should follow in order to implement such a program like "zer defects".<br>I will appreciate your kind attention to this matter.<br>Thanks<br>F. Gutierrez<br>QC Manager & QMS administrator<br>Hyundai Translead<br>Tijuana Plants 1, 2 and 3 Sorry,
I did give you a wrong e-mail on my previous mail.
We are Hyundai Translead a trailer manufacturer located in Tijuana Mexico. This year third quarter have been though for our business and that's why our General Manager have requested QC department (I'm QC manager) to look a program to drive defects to “zero”. Reading your comments I wonder if you can give me some directions for the type of steps I should follow in order to implement such a program like “zer defects”.
I will appreciate your kind attention to this matter.
Thanks
F. Gutierrez
QC Manager & QMS administrator
Hyundai Translead
Tijuana Plants 1, 2 and 3

]]> By: Francisco J Gutierrez http://learnsigma.com/the-fallacy-of-zero-defects/comment-page-1/#comment-1470 Francisco J Gutierrez Tue, 23 Oct 2007 23:59:28 +0000 http://learnsigma.com/the-fallacy-of-zero-defects/#comment-1470 Our General Manager is pushing our QC department to look for a zero defects program. I wonder what steps (training tools) should be taken to achieve this goal. May you give me some direction on what I should do to make a proposal plan for our GM?<br><br>Thanks. Our General Manager is pushing our QC department to look for a zero defects program. I wonder what steps (training tools) should be taken to achieve this goal. May you give me some direction on what I should do to make a proposal plan for our GM?

Thanks.

]]> By: Francisco J Gutierrez http://learnsigma.com/the-fallacy-of-zero-defects/comment-page-1/#comment-131 Francisco J Gutierrez Tue, 23 Oct 2007 23:03:43 +0000 http://learnsigma.com/the-fallacy-of-zero-defects/#comment-131 Sorry, I did give you a wrong e-mail on my previous mail. We are Hyundai Translead a trailer manufacturer located in Tijuana Mexico. This year third quarter have been though for our business and that's why our General Manager have requested QC department (I'm QC manager) to look a program to drive defects to "zero". Reading your comments I wonder if you can give me some directions for the type of steps I should follow in order to implement such a program like "zer defects". I will appreciate your kind attention to this matter. Thanks F. Gutierrez QC Manager & QMS administrator Hyundai Translead Tijuana Plants 1, 2 and 3 Sorry,
I did give you a wrong e-mail on my previous mail.
We are Hyundai Translead a trailer manufacturer located in Tijuana Mexico. This year third quarter have been though for our business and that’s why our General Manager have requested QC department (I’m QC manager) to look a program to drive defects to “zero”. Reading your comments I wonder if you can give me some directions for the type of steps I should follow in order to implement such a program like “zer defects”.
I will appreciate your kind attention to this matter.
Thanks
F. Gutierrez
QC Manager & QMS administrator
Hyundai Translead
Tijuana Plants 1, 2 and 3

]]> By: Francisco J Gutierrez http://learnsigma.com/the-fallacy-of-zero-defects/comment-page-1/#comment-130 Francisco J Gutierrez Tue, 23 Oct 2007 22:59:28 +0000 http://learnsigma.com/the-fallacy-of-zero-defects/#comment-130 Our General Manager is pushing our QC department to look for a zero defects program. I wonder what steps (training tools) should be taken to achieve this goal. May you give me some direction on what I should do to make a proposal plan for our GM? Thanks. Our General Manager is pushing our QC department to look for a zero defects program. I wonder what steps (training tools) should be taken to achieve this goal. May you give me some direction on what I should do to make a proposal plan for our GM?

Thanks.

]]> By: curiouscat http://learnsigma.com/the-fallacy-of-zero-defects/comment-page-1/#comment-11 curiouscat Sat, 23 Dec 2006 19:13:12 +0000 http://learnsigma.com/the-fallacy-of-zero-defects/#comment-11 I agree with Dr. Deming who said "No defects, no jobs. Absence of defects does not necessarily build business... Something more is required" - on page 10 of the New Economics. I discuss some more on this in <a href="http://management.curiouscatblog.net/2006/01/22/zero-defects/">Zero Defects</a> I agree with Dr. Deming who said “No defects, no jobs. Absence of defects does not necessarily build business… Something more is required” – on page 10 of the New Economics. I discuss some more on this in Zero Defects

]]> By: curiouscat http://learnsigma.com/the-fallacy-of-zero-defects/comment-page-1/#comment-1469 curiouscat Sat, 23 Dec 2006 19:13:12 +0000 http://learnsigma.com/the-fallacy-of-zero-defects/#comment-1469 I agree with Dr. Deming who said "No defects, no jobs. Absence of defects does not necessarily build business... Something more is required" - on page 10 of the New Economics. I discuss some more on this in <a href="http://management.curiouscatblog.net/2006/01/22/zero-defects/">Zero Defects</a> I agree with Dr. Deming who said “No defects, no jobs. Absence of defects does not necessarily build business… Something more is required” – on page 10 of the New Economics. I discuss some more on this in Zero Defects

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