The good that comes from a herd mentality
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photo credit: Eduardo Amorim
The crucial point we neglect when making decisions at work is what incredible copy-cats we all are. If a group of people or a famous person does something, even something horrible like suicide, others follow:
- The month after Marilyn Monroe killed herself, there was a 12% rise in US suicides, mostly young blonde women.
- When Jamie Oliver, in his TV campaign against Turkey Twizzlers, lamented that they were a children’s favourite, sales of Twizzlers rose 32%.
- Psychological studies show that even if we know the right answer to a question, we’ll often give the wrong one if told that that’s the answer others have given.
The negative lesson from this is that scare stories about bad behaviour do more harm than good: when people are told there’s an obesity epidemic, they feel they’re not alone and put on weight. But the positive lesson is that you can herd your peers into your way of thinking.
Get enough people to buy philosophy behind lean and you can avoid the potentially inevitable disappointing results. which may result.
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